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Home / Solutions / Sales, Service & Customer Management Software for Manufacturing Companies
A manufacturing company runs on its operations, sales, services and how it manages its customers. Having a system that helps manage and maintain all these aspects is the key to growth. This system provides accurate quotes for products, CPQ Software and maintains an ERP system. Dreamstel Technologies provides you with the best holistic, data-driven approach to transform your sales, service and customer relationship into a profit gaining machine.
In the manufacturing industry, sales, service and customer management are a necessity. It is a set of processes for enhancing customer satisfaction, occurring more customers and building long-term partnerships. Dreamstel Technologies designs solutions that drive revenue, protects profit margins and creates a competitive advantage. Managing your sales and service also increases customer satisfaction. Our Salesforce CRM services are among the best in the industry and we guarantee more than satisfactory ROI. Hire IT experts from Dreamstel Technologies for the best IT services.
Having a good CRM is one of the more important steps in business growth. Let us see how companies can utilize our services
CRM Software & Salesforce CRM for Manufacturers
Salesforce for manufactures is used to manage the entire customer lifecycle. It centralizes customer data and provides tools for tailored manufacturing needs.
Salesforce Sales & Service Cloud
Manage your sales, service and all data related to your customers with Salesforce Sales and Service Cloud. This system also manages your vendors, dealers and distributors. For manufacturers, especially, it creates a stronger relationship with the customers.
Salesforce CPQ
Salesforce CPQ helps in managing complex product configurations, accurate pricing and error-free quoting. It also automates the process of creating custom product bundles and generates quotes quickly.
Salesforce Experience & Marketing Cloud
It is designed to connect customers, business partners and employees. It provides them with an online space that is secure and personalized and helps others engage with your business. After which you can use personalized marketing campaigns to engage them.
Salesforce Field Service & Automation
Salesforce Field Service helps find the right technician, at the right time for the right job.
Salesforce Manufacturing Cloud Implementation
Our services deploy and configure a tailored industry CRM solution that connects sales, operations and service teams on a single platform.
Having a robust sales, services and customer management system helps a manufacturing company grow in the dynamic market and enhance customer satisfaction. Here is a general process our experts at Dreamstel Technologies follow to guarantee you the best services
Map the full customer journey from initial quote to long-term service, identifying all key touchpoints.
Integrate core systems (CRM, ERP, Service) to create a single, unified view of the customer and operations.
Deploy specialized tools like Configure-Price-Quote (CPQ) and Field Service Management (FSM) software
Shift to proactive service using data for predictive maintenance and value-driven service contracts.
Align team goals around shared metrics like customer uptime and contract renewal rates.
Conduct strategic business reviews regularly to demonstrate value, ensure satisfaction, and grow accounts.
We develop projects globally with multiple satisfied clients.
Manufacturing companies build their business with their sales, service and customer interactions. A system that helps in maintaining and managing these functions is a necessity. Here are a few more advantages of opting for Sales, Service and Customer Management System
Creating a connected community
Salesforce customers can connect to each other to share queries and advice.
Targeted experience
Customers can find answers to their exact queries.
Access to knowledge
Find knowledge bases, FAQs and tutorials if you’re just starting out with Salesforce.
Partner management
You can share marketing leads and other business information to your business partners.
Increased business engagement
More people will start interacting with your business
Mobile access
It can be accessed remotely since it is a cloud platform.
Personalized experience
Get personalized recommendations and solutions
Simplified training modules
Make tutorial to keep everyone updates on the platform
Better analytic insights
See how your business is performing and how others interact with your content.
Multiple experiences
Specific questions can get multiple solutions
Hire professionals from Dreamstel Technologies for the best services for your manufacturing company. Our experts understand your unique business needs and design solutions tailor made for you.
Dreamstel Technologies have been providing several services to the manufacturing industry including production and operation management services. Our experts understand your business and provide solutions that align with your business goals.
Industry-Specific Experience
We have years of experience designing and developing solutions for the manufacturing industry
Dedicated Manufacturing Practice
We have specialists focused on industrial software, OT security, and production line support.
Legacy System Support
We can optimize your legacy system for longer usage
Robust Cybersecurity
We prioritize your data security and adhering to all the compliances
Real-Time Data Integration
We connect your CRM, ERP, and MES systems to provide a single, accurate view of operations.
Specialized Software Support
We provide software that are tailor made for your business needs
ROI Focused
Our solutions are focused on generating more than satisfactory ROI
Disaster Recovery
Tested plans to ensure fast recovery of data
Future-Proof Technology Solutions
Creating solutions that will grow with your business.
Support & Continuous Optimization
We provide ongoing support and optimization for your system.
Every Project needs a unique technology stack and our experts understand your business objectives and choose the technologies accordingly. Here is what we specialize in:
Web / Frameworks:
Databases / Data storage:
DevOps containers:
DevOps automation:
DevOps CI/CD:
DevOps monitoring:
Industries We Serve
Core domains we specialize in
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Retail & E-Commerce
IT & Telecom
Automotive
Manufacturing
Additional domains we have experience in
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It's a Customer Relationship Management system specifically designed to handle the complex B2B sales cycles, supply chain visibility, and after-sales service unique to the manufacturing industry.
It centralizes lead and partner data, streamlines the complex quote-to-cash process (Configure, Price, Quote - CPQ), and provides accurate, real-time sales forecasting.
Integration with ERP/production systems breaks down data silos, allowing sales to check real-time inventory and production capacity before committing to an order, preventing costly errors.
It provides a 360-degree view of the customer, including order history, product serial numbers, and warranty details, enabling faster resolution of service requests and field service management.
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