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Why You Should Use Salesforce AppExchange App?

Rajat Kesarwani

By Rajat Kesarwani| Thursday, January 13, 2021 18:30 PM | 4 min read

Salesforce AppExchange is one of the most useful and most sought out app platforms in the present times. This AppExchange, which runs on the Force.com platform, is an online application marketplace meant for third-party applications. The applications on Force.com are built using declarative tools that are backed by Lightning and Visual force (it is a framework that has an XML syntax usually used to generate HTML), Lightning and Apex (it is a proprietary Java-like programming language used extensively in Force.com). The Salesforce AppExchange was launched in 2005, where you can find over 5000 solutions that will help in extending the functionality of Salesforce into any department of the organisation.

The Products under Salesforce AppExchange can be divided into two segments:

The Managed Segment

The Salesforce AppExchange App development providers maintain the managed packages. However, the Salesforce Independent Software Vendors (ISV) are the one who have built it and are partnering with it to promote and distribute the applications designed by them to the interested customers.

The Un-managed Segment

One will find the un-managed packages in the form of various templates used in distributing open-source projects and multiple applications. The Salesforce AppExchange developers have developed these packages as building blocks, wherein one can later build additional functionality on the top of these blocks or altogether make changes as per your clients' requirements. One should be mindful of these un-managed packages, as you cannot upgrade the package once it gets distributed.

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Following Are Some Reasons Why You Should Use The Salesforce AppExchange App

Ready to Use

One of the huge advantages of using the Salesforce AppExchange App is that it covers thousands of components and apps suitable for all kinds of business requirements. Furthermore, due to the Lightning Development component, the apps developed from Salesforce AppExchange are designed in a simple manner. This has helped the business owners immensely as they do not usually have programming experience.

Faster Integration of System

Suppose you are in a business that requires numerous systems to function that includes the combination of systems using cloud-based solutions and on-premise solutions. In that case, there is a high chance that the systems are not communicating to function properly or the integration process between the systems is quite demanding. Through the Salesforce AppExchange App, you will get access to apps like Dell Boomi AtomSphere that will assist you in seamlessly integrating the systems, thereby saving your time and effort.

Highly Trustworthy and Secure

All the apps featured in the Salesforce AppExchange have to go through strict and meticulous security and quality checks to qualify as part of the Salesforce AppExchange's App lists. Due to these exhaustive checking, the users have access to only trustworthy apps. Moreover, the native Salesforce apps with a high integration level only host your data within your Salesforce server. Also, the featured apps in Salesforce follow the best practices and only use tools that are familiar with the Salesforce, thereby further ensuring the reliability in using the apps from Salesforce AppExchange.

Better User Experience

When using Salesforce AppExchange, be assured that you will get ample support from the AppExchange vendors. In Salesforce AppExchange, you need not depend on the developers for resolving your queries. Before installing any app from Salesforce AppExchange, ensure that you have the details of the various vendors that will help you with your problems. In addition to this, all apps in the Salesforce AppExchange are documented, and one can take the help of these documents if there is any issue related to the app before connecting with the support team.

Eliminates Manual Errors

The Salesforce AppExchange has made it easy for business owners by eliminating the errors caused by manual data entries. The App built on AppExchange helps move the data from the spreadsheets to the Salesforce directly, thereby clearing out the process of manual entries. At the same time, it reduces the risk associated with data entry, thereby helping the business give error-free results.

Scalability of the Apps

One of the mistakes businesses make while developing any app for their business is that they create the app keeping in mind only the present purpose of the business. However, once the organisation starts expanding, the App becomes redundant. Thereby, as the business grows, the App's scalability is of utmost importance for every business. Therefore, one of the USP of the apps in Salesforce AppExchange is that they all are highly scalable and thereby highly capable of integrating with the business's future needs.

Manages Leads and License

For businesses dealing with products that require licensing, it is a tedious task for them to have all the subscriber records, their installation date or refreshing the license date all in one place. The Salesforce License Management App AppExchange helps business owners manage their leads and license effectively. In addition, this App integrates into your marketing and sales process very smoothly, which will help you improve your client engagements, retain the existing client base, and aid in growing your business.

No Maintenance Cost

The developers who upload and distribute their App through Salesforce AppExchange platforms usually enhance and upgrade their commercial App whenever needed. Due to this, there is no maintenance cost that the business owners have to bear to look for developers who can upgrade the App.

Easy for the Sales Team

The sales team would prefer to go out more and meet the clients to help them bring business to the organisation, rather than do the paperwork. AppExchange apps have made it more manageable for the Sales teams to easily generate contracts, quotes, and other relevant documents without any manual intervention.

Since its inception in 2005, the Salesforce AppExchange App has come a long way. From being merely a provider of all kinds of App to becoming a platform that also gives various solutions (flows, bolts and many more) for all types of industries, sectors. It is bound to expand more in the coming years as per the growing demand and introduction of new domains.

Rajat Kesarwani
About the Author Rajat Kesarwani is the CEO of Dreamstel Technologies. With over 15 years of experience in maintaining business relations with esteemed companies across the US and Australia, Mr. Kesarwani has earned an excellent reputation in the IT industry. He has been offering advanced technology services to businesses that require any kind of IT solution. His expert services at Dreamstel includes developing and introducing next-generation apps and spreading awareness about Salesforce. His objective is to reach out to companies in need of advanced technology solutions, and he has been successfully moving ahead in the right direction to do so, through Dreamstel Technologies.