Salesforce Rolls Out Hyperforce in India

By Rajat Kesarwani| Thursday, January 29, 2021 15:20 PM | 5 min read

The #1 Customer Relationship Management Salesforce India recently announced Salesforce Hyperforce, a reimagination of its platform structure built to safely and reliably deliver the Salesforce Customer 360, which covers Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, etc., on public clouds.

Cloud-based software provider Salesforce is providing hundreds of thousands of global companies with a single source of truth that connects user's data across systems, apps, and devices to help them sell, service, market, and conduct commerce, from anywhere. On any given day, Salesforce customers deliver an average of 2.6 billion marketing messages, create 4 million leads and log 19.9 million customer service conversations, while Salesforce Einstein more than 80 billion AI predictions.

During the Dreamforce keynote, President and COO of Salesforce, Bret Taylor, launched the new architecture describing the digital challenges that companies faced in 2020. He said, "if you don't have an online business, you don't have a business. We have been working for the past two years on the most robust technological shift in Salesforce since Marc and Parker created it over 21 years ago. We call this new capability, Hyperforce. We have been working to enable us to deliver Salesforce on public cloud infrastructure all around the world."

"First, we have had to re-design the Salesforce structure to work efficiently. As a consequence, it's horizontally scalable. That means that if you have a B2B company with 10,000 customers, or you're a B2C customer with 100 million consumers, you can now use Salesforce as your single source for all of that data and really power all of those experiences that you just heard us talking about in a cyber week."

What is Salesforce Hyperforce?

Hyperforce's architecture in India is a complete re-architecture of Salesforce designed to deliver an even more powerful and scalable platform to support Salesforce's global customer base's growth and success. Hyperforce will empower Salesforce customers to securely deploy Salesforce apps and services from anywhere while using the public cloud's scale and activity.

• Hyper-Extensibility: Once deployed on the public cloud, it allows the Salesforce instance. It will take advantage of the scalability and flexibility of the public cloud. Resources can be changed in days instead of months.
• Hyper-Adaptable: Organizations can now choose exactly where they want to host their platform. It allows it to meet the data protection regulation or compliance requirements for regulated industries.
• Hyper-Secure: The inbuilt security of the Salesforce is enhanced by the safety inherent in the Salesforce platform. It involves encryption at rest and in transition.
• Hyper-Consistent: Every Salesforce app, customization, and integrations, regardless of cloud, will run on Hyperforce.

Hyperforce is already announced in Germany and India, and Taylor also announced the launch of Hyperforce in ten more countries in 2021. He also mentioned that Salesforce has partnered with major public clouds to enable the company to deliver service in every region across the globe.

Why Choose Salesforce Hyperforce?

No matter what type of business you have, Salesforce Hyperforce acts like a growth engine for your business. The pandemic helps SaaS vendors to move their data centers to the public cloud data centers. It offers commercial elasticity to the clients. But, how can it be beneficial for businesses?

What Are The Benefits of Salesforce Hyperforce?

With the launch of Hyperforce in India, many businesses can get benefit from it, no matter what size of the business is. Salesforce Hyperforce can help in resolving data sovereignty issues and bring the advantage of using public cloud resources. Salesforce offers commercial elasticity, and that gives CIOs and CTOs because you spend less money with the slowing down of your business, but when the business grows, you can pay more.

What Are The Features of Salesforce Hyperforce?

Store Data Locally With Hyperforce, global customers around the world can store their data in a particular location to ensure compliance with regulations for any company, region, and industry. This even applies to a highly regulated industry such as the public sector.

Protect Sensible Data Hyperforce helps you to place safety first with the security design. It limits the level of access to customer data. It preserves sensible data from any such problems, such as misconfiguration or human error.

Hyperforce comes with in-built security that automatically comes with its advanced cloud environment. The complete plan is to allow the users to concentrate on the data's privacy and data security so that you can dedicate that time to innovation.

Propose Superflexible InfrastructureHyperforce allows the resources to be deployed in the public cloud quickly and easily. It reduces the time for implementation. Moreover, it also allows us to scale support flexibly but driven by flexibility.

Future-Proof the Apps Salesforce Hyperforce runs with no disruptions. Every Salesforce app, customizations, and integrations work great on Hyperforce.

What Is The Idea Behind Hyperforce?

On any given day,

• Salesforce users, on average, delivers 2.8M marketing messages.
• Create 5M leads
• A record 19.8M customer service conversations
• 80B predictions
• On Black Friday, Commerce cloud served over 11M orders. These numbers speak for themselves.

Salesforce provides a single source of truth about customer data connecting various applications, business operations, and devices. It helps sales, marketing, and customer service teams to do their jobs better.

The whole idea behind Hyperforce is to enable Salesforce customers to move their customer data from Customer 360 – i.e., from all products like Sales, Service, Marketing cloud, and even related applications to the public cloud of their own preference.

Conclusion

Most business owners need to future-proof their investment and run their businesses in an agile way, catering to market trends as per business requirements. It facilitates to scale up Salesforce apps faster while providing top-notch services. Salesforce Hyperforce is more appropriate during the pandemic.