Keep Customers Satisfied as Salesforce Tests New Channel Services Programs

By Rajat Kesarwani| Monday, March 25, 2019 16:05 PM | 4 min read

Highlights:

• Salesforce new services and programs to offer a more satisfying experience to customers.
• The CRM is now to be easier to use providing higher business value than ever.

Salesforce is the world’s no. 1 CRM solutions provider. The company has recently announced that it would offer it’s partners the capacity to satisfy most of their customer requirements. If you are a Salesforce integration partner, there would be no need for your customers to consult third-party apps or developers for their business technological needs, anymore.

According to Brian Millham, recently appointed president for customer success shared his plans about the making every partner successful. “And to do that, we have to focus on simplification” He Said, “making it easier than ever for partners to work with us - and making it easy for them to get the help they need so that every customer project delivers business value.” He added.

It’s a fact that if the hiring has increased in your company, it is doing well as a partner. This also means an increased number of projects and growth for Salesforce. Milham added, “We’re talking with our SI community now to determine how we can be there for them when they need us - in the form of deployable resources, and expert advice.”

The company is also planning to add an offering called, ‘Expert Services’ for clients. The company is all set to accelerate partner competencies while ensuring that the risks are reduced and expert services are added. The concept has already been tested with three Salesforce partners and solutions providers and the results are very satisfying.

Data Testing Automation for Salesforce

The world’s no. 1 CRM is extensible, configurable and can be integrated with several applications today. You can created and validate the functionality you develop on the software. Integration with apps like oracle and SAP can also be tested. At Dreamstel, we ensure that there is no interruption in your end-to-end Salesforce business processes even when there are changes in the technology.

Critical processes need to be validated and executed with the highest quality. The Data Testing Automation for Salesforce helps you to check how reliable, assuring and efficient your project is for use. We ensure that your plan and work strategy across various apps and technology is not interrupted as we create and test on our ongoing projects for you company.

Salesforce Challenge Test

When testing the challenge is to make sure that the tester checks the customized codes instead of built-in functionality. As we know the language APEX is on what the CRM’s platform development takes place. Dreamstel ensures that the following requirements are met during the testing:

• The configuration of codes are functional.
• Verification of the finished project is done on time.
• Confirmation of the the requirements being met according to the planned finished project.
• Easy problem detection and fixing solution is created.
• You would be able to create functional flows to know the application’s functionality.

We would ensure that you get process builder features that would help you to the status of the system at any time. Checking the functionality of time-based events is better with workflows. There are five levels of testing currently. There would be no reason for your customers to go elsewhere to fulfill their business requirements.